How to clean and refill a soap dispenser properly
A refillable soap dispenser is a small everyday object with a surprisingly useful impact. It looks better than the usual disposable plastic bottle, can be used again and again, and gives a distinctive glass bottle a second life. To keep it working well, it needs a little care from time to time.
Soap residue, dried lotion or a bent tube can make a pump stiff or cause it to draw only air. The good news is that warm water, a little patience and a clean refilling routine will solve most problems. Here is how to do it step by step.
Why clean your soap dispenser between refills?
A small amount of the old product almost always remains inside the bottle, tube and pump mechanism. If you continually top it up, different soaps can mix and sticky deposits can build up around the bottle neck. Dust and water splashes also collect around the pump.
This does not need to become an elaborate ritual. Clean the dispenser when changing products, when you notice visible residue, or when the pump no longer dispenses evenly. That gives you a chance to fix a small issue before the mechanism becomes completely blocked.
What you will need
- warm, not boiling, water
- a mild washing-up liquid
- a small bowl or clean glass
- a soft cloth and, if needed, a narrow bottle brush
- a clean towel for drying
Abrasive cleaners, steel wool and very hard brushes are best avoided because they can scratch surfaces and glass. Do not use boiling water either: sudden temperature changes can stress glass and deform plastic parts.
Step by step: cleaning the bottle and pump
1. Empty the dispenser completely
Pump out any usable product and unscrew the pump. There is no need to waste soap that is still in good condition; keep it in a small clean container and use it up. Remove the tube from the pump only if it comes away easily without force.
2. Rinse the glass bottle
Start by rinsing the bottle with warm water. For stubborn residue, add a drop of mild washing-up liquid and some water, cover the opening carefully with your hand and swirl the bottle. A narrow bottle brush is useful for wide or rounded containers.
Continue rinsing with clean water until no foam or scent from the old product remains. This is also a good moment to inspect the rim for chips or cracks. Damaged glass should not go back beside the sink.
3. Flush the pump mechanism
Fill a clean glass with warm water and place only the lower end of the tube in it. Press the pump several times to draw water through the mechanism. If residue has dried inside, leave the tube end in the warm water for a few minutes, then pump again and repeat with clean water.
Wipe the outside of the pump with a soft damp cloth. Altglas pumps should be washed by hand and do not belong in the dishwasher. Avoid leaving the entire metal head submerged for long periods.

4. Let every part dry completely
Place the bottle upside down on a clean towel and allow it to drain fully. Position the tube and pump so that water can run out. Reassemble the dispenser only when every component is dry, preventing unwanted water from entering the fresh product.
How to refill without making a mess
Place the dry bottle in the sink or on a wipeable cloth. A small funnel makes refilling particularly easy. Do not fill right to the rim: the tube and pump mechanism displace some liquid when inserted. Leaving a little space at the top prevents overflow.
Position the pump straight and tighten it without force. On bottles without a compatible thread, the sealing ring must sit evenly inside the opening. The Altglas sealing-ring set covers internal openings from 18 to 23 millimetres and is designed exclusively for Altglas pumps.
Press the pump slowly several times until the liquid rises through the tube. This is known as priming. A longer tube or thicker product may require a few more strokes.
Which products can you refill it with?
Liquid hand soap and washing-up liquid generally work well in a suitable dispenser. Lotion may also be appropriate as long as it is not too thick for the mechanism. Always follow the instructions supplied by the product manufacturer.
Do not dilute soap or lotion with water simply to make it easier to pump. Dilution can change the formulation intended by the manufacturer. If a product is too thick, a dispenser designed for that consistency—or a different product—is the better option.
When changing the contents, for example from washing-up liquid to hand soap, clean every part especially thoroughly and change the label. A former drinks bottle should always be clearly recognisable as a soap dispenser.
When the pump stops working: quick troubleshooting
The pump draws only air
First check that the tube is firmly attached and reaches far enough into the liquid. Its end should sit just above the bottom without bending sharply. For a tall bottle, the 30 cm replacement tube set can help. It is compatible with every Altglas pump except the 24 mm version.
The pump is difficult to press
Dried residue is often the cause. Draw warm water through the mechanism and let it work for a few minutes. Do not push needles or sharp objects into the nozzle, as they can damage seals and internal parts.
Soap leaks around the bottle neck
Check that the pump is straight, the thread engages cleanly and the correct sealing ring is fitted. Dry the bottle neck and contact surface before assembling everything again. Tighten plastic threads only by hand.
The tube bends against the bottom
Remove the pump and hold the tube against the outside of the bottle. Mark it so the end will sit just above the base, then trim it at a slight angle with clean scissors. The angled opening cannot rest flat against the glass bottom.
Small habits that keep the dispenser looking good
- Wipe soap from the nozzle and bottle neck regularly with a damp cloth.
- Do not continually top up old, unidentified residue with a new product.
- Place glass on a stable and preferably dry surface.
- Press the pump from above rather than pushing it sideways.
- Briefly inspect the tube, thread and sealing ring whenever you refill.
If you prefer to start with a coordinated dispenser, the Altglas Sarajevo soap dispenser combines a thick-walled glass bottle, stainless-steel pump, silicone protection and waterproof content labels. For individual favourite bottles, the Budapest, Zagreb and Roma pumps remain the flexible upcycling option.
Conclusion: five minutes of care, years of use
A clean soap dispenser pumps more reliably, looks well cared for and can be refilled again and again. Empty it fully from time to time, flush the bottle and mechanism with warm water, let everything dry and leave a little room at the top when refilling. That is usually all it takes.
And the best part? A rescued bottle becomes more than a short-lived decoration—it turns into a genuine everyday companion. Which bottle is ready for its next refill?