Frequently Asked Questions
Please read the most frequently asked questions before using our contact form.
Quite simply, Amazon is world-class at transporting orders to the customer as quickly as possible. We ourselves do not have the capacity or space to set up a shipping process that will be able to be as fast as Amazon Prime’s delivery promise. So we made the decision to process all orders through Amazon in order to provide our customers with an even better service. In addition, as a customer at Amazon you enjoy comprehensive buyer protection.
Please take the exact delivery date of the confirmation page of your order on Amazon.
Items can be returned conveniently and free of charge through Amazon’s return feature. Navigate your Amazon account to orders and then select the items you want to return.
Yes! Click on the section b2b in the menu at the top of the page and send us a request through the contact form and we will get back to you shortly.
But of course! Click on the section b2b in the menu at the top of the page and send us a request through the contact form and we will get back to you shortly.
No, you can’t eat upcycling. Not yet.
Upcycling means giving products that have served their original purpose a second chance. In this way, the bottles live on as renewed or improved objects.